WSA Complaints

Year: 2019

Number: 23-19M

Department: Water Security Agency

Midterm: Yes

WHEREAS under The Water Security Agency Act, the Water Security Agency (WSA) is required to investigate all complaints it receives regarding municipal works;


WHEREAS municipal works are shut down until investigators can be sent out to inspect the works, even when permits have been issued to the rural municipality;


WHEREAS previously complainants were required to have an interest in the property or work to bring forward a complaint to the WSA;


WHEREAS the current Act allows individuals to make vexatious complaints which create undue delays and costs for the rural municipality, as it can take a up to a week for officials to investigate the complaint;


BE IT RESOLVED that The Water Security Agency Act be amended to require complainants to have an interest in the land or works in question in order to prevent vexatious complaints.

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