WSA Complaints

Year: 2019

Number: 23-19M

Department: Water Security Agency

Midterm: Yes

WHEREAS under The Water Security Agency Act, the Water Security Agency (WSA) is required to investigate all complaints it receives regarding municipal works;


WHEREAS municipal works are shut down until investigators can be sent out to inspect the works, even when permits have been issued to the rural municipality;


WHEREAS previously complainants were required to have an interest in the property or work to bring forward a complaint to the WSA;


WHEREAS the current Act allows individuals to make vexatious complaints which create undue delays and costs for the rural municipality, as it can take a up to a week for officials to investigate the complaint;


BE IT RESOLVED that The Water Security Agency Act be amended to require complainants to have an interest in the land or works in question in order to prevent vexatious complaints.

View response from the Water Security Agency

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